B2B eCommerce software has become increasingly important in recent years as more businesses have shifted their operations online. With so many options available, choosing the right platform for your business can take time. In this article, we’ll look at the nine best B2B eCommerce platforms to help inform your decision.
Shopify Plus
Shopify Plus is a popular B2B eCommerce platform offering various features to help businesses grow. The platform provides a suite of first-party features integrated into the Shopify admin, including advanced customization for themes, pricing, and checkout.
BigCommerce B2B Edition
BigCommerce B2B Edition is a hybrid eCommerce platform catering to wholesale and retail customers. The platform comes with six themes and a partner ecosystem for additional integrations.
Adobe Commerce
Adobe Commerce is a popular open-source eCommerce platform that offers a range of B2B features, including custom catalogs, price lists, and buyer accounts.
OroCommerce
OroCommerce is an open-source B2B eCommerce platform for mid-market and enterprise companies, including distributors, manufacturers, wholesalers, and large retailers. The platform offers a range of features, including custom catalogs, price lists, and buyer accounts.
Salesforce B2B Commerce
Salesforce B2B Commerce is a cloud-based eCommerce platform offering various features, including custom catalogs, price lists, and buyer accounts. The platform integrates with Salesforce’s CRM software, allowing businesses to manage their sales and customer data in one place.
Episerver B2B Commerce Cloud
Episerver B2B Commerce Cloud is a cloud-based eCommerce platform offering various features, including custom catalogs, price lists, and buyer accounts. The platform integrates with Episerver’s CMS software, allowing businesses to manage their content and eCommerce operations in one place.
InsiteCommerce
InsiteCommerce is a cloud-based eCommerce platform that caters specifically to B2B businesses. The platform offers a range of features, including custom catalogs, price lists, and buyer accounts. InsiteCommerce also provides a range of integrations, including popular ERP and CRM software.
Sana Commerce
Sana Commerce is a cloud-based eCommerce platform offering various features, including custom catalogs, price lists, and buyer accounts. The platform integrates with popular ERP software, allowing businesses to manage their operations and eCommerce in one place.
TrueCommerce Nexternal
TrueCommerce Nexternal is a cloud-based eCommerce platform catering to B2B and B2C businesses. The platform offers a range of features, including custom catalogs, price lists, and buyer accounts. TrueCommerce Nexternal also provides a range of integrations, including popular ERP and CRM software.
Choosing the right B2B eCommerce platform can be a daunting task. With so many options available, it can take time to determine which platform will best meet your business’s unique needs. In this article, we will explore the factors to consider when choosing a B2B eCommerce platform and provide relevant statistics to help you make an informed decision.
Understand Your Business Needs
Before selecting a B2B eCommerce platform, it’s essential to understand your business’s unique needs. Consider the size of your business, the complexity of your product catalog, and the features you require. For instance, a small business may only need a platform with some bells and whistles that an enterprise-level business requires. According to a report by Forrester, 38% of B2B companies cited the complexity of their product catalog as a significant challenge in their eCommerce operations.
Evaluate the Platform’s Features
Once you’ve identified your business needs, evaluate the platform’s features. Look for platforms that offer custom catalogs, price lists, and buyer accounts, as these features are crucial for B2B businesses. Additionally, consider the platform’s integrations with other software, such as ERP and CRM systems. According to a survey by Digital Commerce 360, 68% of B2B companies cited integration with existing systems as a significant challenge in their eCommerce operations.
Consider the Platform’s Scalability
As your business grows, your eCommerce platform must be able to scale with you. Look for platforms that can handle increased traffic and product offerings without compromising performance. According to a report by Accenture, B2B eCommerce sales are expected to reach $1.8 trillion by 2023, indicating the need for scalable platforms.
Look for a User-Friendly Platform
A user-friendly platform is essential for both your employees and customers. Look for platforms with intuitive interfaces, easy navigation, and a streamlined checkout process. According to a report by Baymard Institute, the average cart abandonment rate for eCommerce sites is 69.57%, with a complicated checkout process being a significant factor.
Evaluate the Platform’s Security
Security is critical when selecting a B2B eCommerce platform. Look for platforms with robust security features, such as SSL encryption and two-factor authentication. Additionally, consider the platform’s compliance with industry standards, such as PCI DSS. According to a report by Verizon, 43% of data breaches in 2019 involved small businesses, highlighting the need for secure eCommerce platforms.
Updating your B2B eCommerce platform in 2023 can bring several benefits, including improved customer experience, increased sales and revenue, streamlined operations, and enhanced security and compliance. It can also help you stay competitive in a rapidly evolving digital landscape and meet the changing needs and expectations of your customers.
In conclusion, choosing the right B2B eCommerce platform is crucial for the success of your business. The platforms mentioned above offer a range of features and integrations to help you grow your business. However, choosing a platform that aligns with your business goals, target audience, and budget is crucial.
